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Withdrawal instructions

Right of withdrawal

You have the right to withdraw from this contract within 14 days without giving any reason.

The withdrawal period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the goods.

To exercise the right of withdrawal, you must inform us (BULLAZO GmbH, Von-Vincke-Str.5-7, 48143 Münster, Tel.: 025166029994, Email: info@bullazo.de) of your decision to withdraw from this contract by an unequivocal statement (e.g. a letter sent by post, fax or e-mail). You may use the attached model withdrawal form, but it is not obligatory.

To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

 

Effects of withdrawal

If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement. We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.

You shall send back the goods or hand them over to us, without undue delay and in any event not later than 14 days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of 14 days has expired. We will bear the cost of returning the goods. You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics, and functioning of the goods.

Exclusion of the right of withdrawal

Unless the parties have agreed otherwise, the right of revocation does not exist for contracts for the delivery of goods which are not prefabricated and for the manufacture of which an individual selection or destination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer.

Model withdrawal form

(complete and return this form only if you wish to withdraw from the contract)

- To
BULLAZO GmbH
Friedensstraße 7
48145 Münster
Germany

Email: service@bullazo.de

- I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract of sale of the following goods (*)/for the provision of the following service (*)

____________________________________________________ 

- Ordered on (*)/received on (*)

____________________________________________________ 

- Name of consumer(s),

____________________________________________________ 

- Address of consumer(s),

____________________________________________________ 

- Signature of consumer(s) (only if this form is notified on paper),

__________________ 

- Date

__________________ 

(*) Delete as appropriate.


§8 Extended right of return at Christmas

For all orders placed between 17 November 2017 and 24 December 2017 (included in each case), we offer an extended right of return until 7 January 2018. So you can order gifts for your loved ones without risk. The right of withdrawal to which you are entitled by law is in no way restricted by this. Details of the legal right of withdrawal can be found in §6 of our General Terms and Conditions.


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